Manager Development

Managers are the heart of every organisation, but in today’s fast-changing world their role may be challenging and they can struggle.

When people managers are well trained, everything moves more smoothly. Grievances and disciplinaries are dealt with effectively, underperformance is swiftly addressed, engagement and morale increase, turnover falls and employees are inspired by effective leaders to perform.

So much that happens at the grassroots of an organisation is influenced by managers, so ensuring they are maximising their potential is fundamental. The abrupt move to virtual working, as an outcome of the Covid pandemic has highlighted development needs for many managers who do not have strong leadership skills and trusted relationships with their team members.

Connor’s people manager training programmes help managers at any stage in their career – from employees newly promoted, who need to develop those essential skills in managing individuals and teams, to experienced managers who are looking to hone their skills and perhaps start managing other managers.

“It’s stimulating to tackle a new challenge, but stepping up means stretching and testing yourself with new things. Connor gave me the space and time to think about what I needed to do to be successful.”

Sales manager

Why Connor?

  • Our programmes are based in tried and tested manager development content but are never “off the shelf.” We take care to make sure that your programme is relevant to the needs of your learners and in tune with your organisational language and culture.

  • Connor management training is rooted in examples from your organisation: We run diagnosis and stakeholder interviews so we really understand your challenges and contextualise the development programme in those so they are rooted in reality and learning sticks.

  • We combine expertise in mindset and behavioural coaching with practical skills, tools and techniques. This makes learning both powerful and accessible, and delivers positive change in your workplace with measurable ROI.

“The managers who went on the programme are now leading their teams more effectively.”

Head of learning & development, SAS

 

Management training and development

No two development courses we run will look the same, because each is tailored to the needs of your learners – but they all follow the same journey. We start with helping learners understand their own management style, and from there look at how they can most effectively manage other individuals. Then, we build up to managing teams (which are, of course, made up of individuals) and finally we look at how to connect a manager’s team with the wider organisational strategy and objectives.

A range of the topics below can be combined to support new managers to step up to their roles, and develop experienced managers even further to optimise their effectiveness.

  • How to develop your authentic management style

  • How to influence your peers and make the step up to manager

  • Effective delegation and empowerment

  • Managing performance and tackling performance issues

  • How to build an effective team

  • Running highly effective team meetings

  • Giving constructive feedback in both positive and negative situations

  • Fully understanding the critical role of the manager in organisations

  • Understanding the difference between a manager and a leader

  • Understanding the impact your style has on people and culture

  • Motivating and retaining talent and how to plan for succession

  • Managing individual reactions to change

  • How to build a high performing team

  • How to build a team vision and work towards it

  • Building people engagement plans

  • Managing financials

Play Video

Video: Watch Lee Cumberland from Whirlpool discuss how Connor supported the organisation in the development of 6 business managers.

Play Video

Video: Watch Taylor Mumby talk about her experience of going through a Connor-designed manager development programme at Whirlpool.

Why Connor?

With over 25 years of expertise, Connor consultants know the marketplace inside-out. We have the deep industry knowledge, understanding and resources to manage even large-scale, global outplacement programmes. We also offer programmes to support individuals in other stages of career transition, from career break returners to those considering retirement.

We’re proud to be different to other outplacement companies. When you work with Connor, you receive

  • Face-to-face outplacement support for as long as you need it – our unique promise.
  • Tailored outplacement programmes that benefit the individual and the business.
  • Unlimited access to psychometric tools, as well as our acclaimed Connor career centre.
Client stories

Key Concepts of Inclusion for Modern Workplace

New middle management team empowered with training from Connor
Client stories

SAS

Creating and embedding a coaching culture in an organisation
Client stories

Flogas

Cultural and leadership development programme: £1.2m in savings and a 30% increase in confidence in leaders to coach their teams
Client stories

Historic Royal Palaces

Increasing team capabilities and resilience to meet rising customer service expectations
Client stories

Global software giant

“The flexibility Connor showed was incredibly valuable to us. They were just a cut above the rest."
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