What is Helen & Douglas House?
Established in Oxfordshire in 1982, Helen & Douglas House is a hospice that provides care to terminally ill children and young adults.
The organisation took the tough decision to close Douglas House, which opened in 2004 to care for terminally ill young adults aged 16 to 35. This restructure impacted approximately a third of the organisation’s people – with those affected including executive team members and line managers plus many clinical and non-clinical employees.
With a five-month period between communication of the restructure and the closure, Helen & Douglas wanted to support employees during this period of uncertainty and chose to do this through an outplacement programme. Charlotte Michel, learning & development officer at the hospice explains. “Showing we care is one of our core values and outplacement from an expert provider is a way of doing this.”
Connor delivered a number of outplacement workshops less than one month after the restructure was announced to employees. This was coupled with a choice of follow up support from one to one advice from Connor consultants to the online Connor career centre.