Connor provides free outplacement support to Helen & Douglas House children’s hospice

We recently provided outplacement support to Helen & Douglas House, a hospice that provides care to terminally ill children and young adults.

The organisation took the tough decision to close Douglas House, which opened in 2004 to care for terminally ill young adults aged 16 to 35. Those affected include executive team members and line managers plus many clinical and non-clinical employees. Douglas House closed at the end of last month.

Founded in 2007, the charity embarked on a decade long project to provide care services in Berkshire. The hospice has a flexible freedom of choice approach to support – creating a warm space away from hospital visits. Children can enjoy play sessions in the fully-equipped sensory room, create sounds in the music space and make a mess in the creative play room.

“Showing we care is one of our core values and outplacement from an expert provider is a way of doing this. Being approached by Connor and able to access this advice for free just blew us away.”Charlotte Michel, learning & development officer

“Playing an active role in our community is an important part of our values.” explains Fraser Silvey, commercial director at Connor. “We’ve been in business for over 25 years and in that time we’ve supported a number of organisations as well as Helen & Douglas House. When we heard about their decision to close Douglas House we instinctively wanted to help. We were able to establish a team of volunteers from Connor including our head of outplacement, Sue Foxley.”

“With a five-month period between communication of the restructure and the closure, Helen & Douglas wanted to support employees during this period of uncertainty. Connor delivered a number of outplacement workshops less than one month after the restructure was announced to employees plus a range of follow up support. You can read this case study for the full details.”

Charlotte is keen to share the outcomes that Helen & Douglas House observed. “Our people were upset – not just about their own position but also on behalf of our patients and their families. Connor provided positivity at a time we really needed it, empowering employees by presenting the restructure as an exciting opportunity to do something new. Allowing your leavers to access an outplacement service helps them to be as prepared as they can be when they go. It demonstrates that you care and helps to preserve your reputation in the long-term.”

You can find out more about Helen & Douglas House including how to support them by visiting their website.


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