Digital Realty was the market leader in the US and were looking to expand further across Europe and Asia.
With a lack of HR established in either of these locations they required a resource that could work closely with them to provide flexible, pragmatic and strategic support, whilst introducing them to specialists that could enable their organisation to successfully function across Europe and Asia.
They needed an acting head of HR for international operations and so a thorough understanding of US and European differentiators was crucial.
We were selected as Digital Realty’s service provider of choice because of the flexible nature of our HR service and our knowledge of the European, Asian and US markets. Our expertise meant we would be able to successfully attract, retain and develop talent in order to grow the client’s business across Europe.
We were able to provide them with an experienced HR director with knowledge of their markets and operational environments, who had a range of useful contacts.
This person had previous work experience of similar US companies and the challenges they faced. He was both sufficiently senior to operate independently when required but within the framework of the parent company and flexible enough to operate strategically, operationally and tactically when required. If there was no work then Digital Realty was not charged, helping to manage costs.
We were pragmatic and responsive, implementing strategies and resolutions to issues in a timely manner to minimise both risk and budget. Our commercial acumen enabled us to manage relationships well, acting as a credible influence upon senior management teams.